Salesforce.com, an honoree the past four years, finally nabbed the top spot on 2018’s list.

Compiled by Workforce editors

W

hile this past year shed light on certain blind spots in some HR departments regarding harassment claims, 2018 has revealed that many companies continue to show true excellence in HR. Just as bad people practices sour employees on their employer, a great HR department can turn even the most difficult circumstance into an opportunity for a better workplace.

Now in its fifth year, the Workforce 100 recognizes companies that excelled in HR over the course of the previous year. To determine which companies make the list, Workforce editors work with researchers from the Human Capital Media Research and Advisory Group, the publication’s research arm.

The research team created a model to sift through publicly available data on HR performance to separate the best from the rest. To give employees more of a say in the rankings, we asked recruiting and job-review website Glassdoor to provide data on what workers are saying about the companies that made our list. From there, we combined that information with the public data available to create our 2018 Workforce 100 list.

Methodology

To create the Workforce 100 ranking, the Human Capital Media Research and Advisory Group collected available public data from a representative list of established benchmarking and ranking programs in the identified categories. To read more about the methodology, see Page 31.

One trend this year was the inclusion of many companies in industries known for high turnover, like the retail, fast-food and hospitality industries. This was the first year for Chick-fil-A (No. 45), Ikea (No. 92), In-N-Out Burger (No. 22), REI (No. 73) and Trader Joe’s (No. 69). Meanwhile, Starbucks (No. 8) has risen into the top 10 this year after consistently improving in rank over the past half-decade.

Congratulations to all the companies that made 2018’s Workforce 100 list!